Privacy Policy
Effective Date: September 16, 2025
At Dilune, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website dilune.com, make a purchase, or contact us.
1. Information We Collect
We may collect the following information when you use our website or services:
- Personal details such as your name, email, phone number, and address.
- Payment details (processed securely through trusted payment gateways).
- Information about your browsing behavior on our website (cookies, IP address, device type, etc.).
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Send updates about offers, new collections, and promotions (if you opt-in).
- Improve our website performance and user experience.
3. Sharing of Information
We respect your privacy. Your personal data will never be sold or rented. We may share information only with:
- Payment providers to complete secure transactions.
- Logistics partners for order delivery.
- Legal authorities, if required by law.
4. Cookies
Our website uses cookies to improve your browsing experience. You can choose to disable cookies in your browser, but some features of our site may not function properly.
5. Data Security
We implement strict measures to protect your personal information. All payment transactions are encrypted and handled by secure third-party gateways.
6. Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Opt-out of marketing communications at any time.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📞 Business Contact Number: +91 9910807660
📧 Customer Care Email: customercare@dilune.com
🌐 Website: dilune.com