As our perfumes are personal care products, we do not accept returns under any circumstances. This is because:
- Fragrances are personal and subjective.
- For hygiene and safety reasons, once opened, products cannot be reused or resold.
- In extreme cases of damaged product delivery (leakage / broken / missing items) due to transit, a refund / exchange can be initiated after a thorough verification of the refund policy.
- The customer should contact our customer care within 24 hours in the event they receive a damaged / broken/ leaked product